FAQ

Do you provide warranty for your products?

We do have limited warranties for all our structure/frames used in upholstery & other leather products, stitches & foam, hardware & other materials. All that needs to be done is to complete a warranty form with any of our friendly staff. They will be glad to address your concerns.

What does 'limited warranty' means?

Lush will be more than glad to offer unlimited warranties but regretably, some situations do not permit us to do so. As we all know, all furniture will ultimately be subjected to wear & tear after use. Therefore, we strongly advise all our customers to be more mindful of their usage & the way they handle their furniture, in order to ensure that they get to enjoy their carefully selected purchases for as long as they please.

Since Lush is a local company, why are your products priced as extravagantly as other imported products? Can't the furniture be produced in places where production costs will be lower?

Although LUSH is a local establishment, we pride ourselves by working with suppliers & manufacturers from all over the globe & adhere to international standards in order to remain as competitive as we can against other renowned companies. We are currently exporting our products into the global market and you can be sure to enjoy our furniture at international standards but the most reasonable prices as we strive to continue in seeking the best partners available in the market. We aim to work out what is best for our consumers.

What is the country of origin of your products? Are you able to produce any proof that your furniture are made overseas?

As we work with suppliers and highly established manufacturers from different parts of the world who are rich in experience and almost ingenious in their areas of expertise, it will be the least of your worry about the quality of your furniture being compromised.

Irregardless of the fact that we do not provide proof/certificate of origin of manufacture, Lush would like to firmly assure you that every piece of furniture you purchase from our collection is carefully selected by us, from our highly reputable partners worldwide. Your purchase from Lush will be your best assurance.

New Arrivals Leasing Professionals Furniture for Bars & Restaurant

Leasing

Lush welcomes all prop-masters, event companies, photography studios, production houses and corporate companies to rent our products for commercial shoots, product launches and other corporate events. The rental can be for a one-day usage or longer period of time. We at Lush, hope to play a part in your exciting events. All interested parties can send your enquries to enquiry@lush-lush.com

Professionals

At Lush, we welcome all professionals in interior decor, including worldwide designers and shops, to purchase our furniture. We offer a wide range of contemporary furniture imported from various countries as well as customised furnitures, so as to complement your client's desires. Our professional stylist can also assist you to select the best designs to achieve the best results. We are also able to help you source for any furniture pieces you need but we do not carry without any obligations.

Rest assured that discount entitlement will be offered, as a sincere way of showing our appreciation for having a chance to work with you.

To sign up for exclusive user, please kindly email us your company information to enquiry@lush-lush.com

Services Available :

  • Made to order pieces
  • Reupholstery
  • Customization

 

Bar & Restaurant

In Lush we want to help all those businesses related with food and beverage industry offering them special discounts. You may enquire via our website indicating your industry or you could contact us sending an email to enquiry@lush-lush.com to get a better price. We guarantee you in less than 48hr you would receive our best offer.

Our advising service will help you to decide the best designs according to the characteristics of your business to get the best results. If you need any item that we don’t have, we will try to get it without obligation.